Returns Policy

Should you upon receipt of your order, wish to cancel the purchase, you would need to communicate this to us within 7 days after having received the goods.

Please Read Carefully Before Returning:

Items must be returned in new, resellable condition. If an item is returned with any of the following conditions, a 30% restocking fee will be applied.

  • Product is damaged
  • Not returned in original packaging
  • Packaging is damaged or cannot be resealed
  • Product is missing original standard components (i.e. charging cord, batteries, instructions, etc.)
  • Standard components are damaged

Products meeting any of these conditions may also be subject to no refund.

 

1) If your motivation for cancellation is based upon fact that the goods were received in a damaged or defective condition, we will require for you to return the goods to us, and we in turn will either replace the said merchandise with new product or refund you in full including all transport costs incurred.

2) Should your decision to cancel the purchase be based upon the fact that the goods supplied to you do not meet with your expectations, not withstanding the fact that they have been received in good order, you would need to return the goods to us via pre paid insured post/courier. Upon receipt of the goods and provided they are returned unused in their original packing in perfect condition, we will refund the full amount of the cost of the goods only, less a 30% handling charge. All costs incurred in sending the goods to you will not be refunded.